777y's Privacy Policy — Your Information Is Protected

1 Introduction & Scope

777y ("we", "our", or "platform") is a safe and reliable online casino and betting platform for players in Bangladesh. We place the highest importance on the privacy of our users' personal information.

This Privacy Policy ("Policy") describes how 777y collects, stores, processes, and discloses your personal information. This Policy applies to all 777y digital platforms, including https://777y.mom.

By using our services or creating an account, you agree to the terms described in this Policy. You must be at least 21 years old and must comply with the applicable laws of Bangladesh.

2 What Information We Collect

777y collects your information from various sources. The different types of information collected are described below:

Information You Provide Directly

When you create an account, make a transaction, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID number or passport number (for identity verification)
• bKash, Nagad, Rocket, Upay, or bank account details (for deposits and withdrawals)
• Username and password

Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time and duration of platform access
• Which pages were visited and which links were clicked
• Information collected through cookies and similar tracking technologies

Gaming & Transaction Information

• Deposit and withdrawal history
• Gaming activity and betting history
• Records of bonus and promotion usage
• VIP level and rewards information

3 Purpose of Using Your Information

777y uses the information collected about you for the following purposes:

3.1 Service Delivery & Account Management

• To create and manage your account
• To process deposits and withdrawals
• To provide bonuses and VIP benefits
• To provide customer support services

3.2 Identity Verification & Security

• To verify your identity and age (21+ verification)
• To prevent fraud, money laundering, and other illegal activities
• To ensure account security
• To ensure responsible gaming

3.3 Communication & Improvement

• To send important updates and notifications
• To improve platform performance and user experience
• To identify and resolve technical issues

4 Disclosure of Information & Third Parties

777y may share your information with third parties in limited circumstances. Those circumstances are described in detail below:

4.1 Payment Processing

To complete your transactions, we share the necessary financial information with payment service providers (bKash, Nagad, Rocket, Upay, and associated banks). This information is used solely for processing transactions.

4.2 Legal Obligations

777y is required to disclose information to authorities when required by court order, government directive, or as part of a legal process.

4.3 Technology Service Providers

We work with trusted technology partners to operate the platform. These partners are bound by strict confidentiality agreements and may not share your information with any third party.

4.4 Business Changes

In the event of a business restructuring, merger, or acquisition, user information may be transferred to the relevant parties. Users will be notified in advance in such cases.

5 Data Security Measures

777y uses modern technical and administrative measures to keep your information secure. Our security measures include:

• SSL Encryption: All data transfers on our platform are secured with SSL (Secure Sockets Layer) encryption technology.
• Encrypted Storage: Sensitive information is stored on servers in encrypted form.
• Two-Factor Authentication: Two-step verification is available to protect your account.
• Restricted Access: Only authorized personnel can access the necessary information.
• Regular Audits: Our security measures are regularly reviewed and updated.
• Firewall & Anti-Fraud Systems: Automated systems are in place to detect suspicious activity.

However, data transmission over the internet is not completely risk-free. We therefore advise you to keep your account password secure and never share it with anyone.

6 Cookie Policy

The 777y website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform. Without these, the site cannot function properly.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to analyse platform usage and improve services.
• Security Cookies: Used for fraud detection and account protection.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

7 Data Retention Period

777y will retain your personal information for as long as necessary to fulfil legal obligations and provide services.

• Active Account Data: For the entire duration the account remains active.
• Transaction Records: Financial transaction records are retained for the period required by applicable law.
• Inactive Accounts: Even after an account is closed, certain information may be retained for a specified period for legal reasons.
• Customer Support Communications: Retained for a specified period for issue resolution and quality control.

Once the retention period ends, information is securely deleted or anonymised.

8 Your Rights

You have a number of rights relating to your personal information. 777y respects these rights and aims to respond within a reasonable time.

8.1 Right to Access

You may request a copy of the personal information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect, you may request a correction. You can update some information yourself from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.

8.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

9 Information of Children & Minors

777y strictly does not provide services to persons under the age of 21. We do not knowingly collect any personal information from anyone under 21 years of age.

If we become aware that we hold information about a minor, we will immediately delete that information and close the associated account. If you believe a minor has registered on our platform, please notify us at [email protected].

10 International Data Transfers

The servers and infrastructure used to deliver our services may be located in various countries. As a result, your information may be transferred and processed outside Bangladesh.

For such international transfers, we ensure that applicable data protection laws are followed and that your information remains properly protected.

11 Third-Party Links & Services

Our platform may include services from third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These third parties may have their own privacy policies, which are outside our control.

We are not responsible for the privacy practices of these third parties. We advise you to review the privacy policy of the relevant third party.

12 Policy Changes & Updates

777y may update this Privacy Policy from time to time. We will publish an update notice on the website before any changes take effect.

For significant changes, we may send a notification to your registered email address. Continued use of the platform after any changes means you are considered to have agreed to the updated policy.

We therefore advise you to visit this page regularly.

13 Responsible Gaming & Data

777y takes responsible gaming seriously. We use information about your gaming behaviour to ensure your protection and to identify potentially harmful gaming patterns.

To learn more about responsible gaming, please visit our Responsible Gaming page.

14 Complaints & Dispute Resolution

If you have any complaint about this Privacy Policy or the processing of your information, please contact us directly in the first instance. We take every complaint seriously and aim to resolve it as quickly as possible.

Contact us at: [email protected] or via 24/7 live chat.

Any dispute relating to this Policy will be resolved in accordance with the applicable laws of Bangladesh.